Privacy Policy

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection. We collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information is collected via the website contact form, email, service agreement, or booking system.
• Data Usage. We use your data solely for sending general communications and reporting details related to our services.
• Data Security. We protect your data with appropriate administrative, technical, and physical safeguards to prevent unauthorized access.
• Data Retention. We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• Message & Data Rates. Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Frequency. Messages are recurring, and message frequency varies.
• Help. Contact Rocket Results at +1 289-807-0809 or support@rocketresults.ai for HELP or to STOP receiving messages.
• Opt-Out. You may opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to support@rocketresults.ai or +1 289-807-0809. After unsubscribing, you will receive a final SMS to confirm, and we will remove your number from our list within 24 hours.
• Assistance. You may send HELP for additional assistance, and you will receive a text including our phone number, email, and website.
• Non-Sharing. We do not share, sell, or rent your data or mobile phone numbers to third parties.

“Personal Information” means information about an identifiable individual, as defined under PIPEDA. This may include, but is not limited to, your name, email address, postal or other physical address, and similar identifiers.

We may collect, or you may be asked to provide, some or all of the following Personal Information when you use the Platform:

• First name and last name
• Location, postal code, shipping address, and billing address
• Payment information (such as credit card or other payment method details)
• Date of birth
• Telephone number and email address
• Business name, role, and related professional details (where applicable)

We limit our requests for Personal Information to what is reasonably necessary to deliver our services and to fulfill the purposes identified in this Privacy Policy. Any Personal Information you transmit to us by email or otherwise will be treated in accordance with this Privacy Policy.

Automatically Collected Information

When you visit the Platform, we may automatically collect and store information about your activities and your device, including:

• Your IP address;
• Technical information about your computer or mobile device (such as device type, browser, or operating system);
• Your preferences and settings (time zone, language, etc.);
• Your mobile device's unique identifier;
• Your general geographic location;
• The URL of the last web page you visited before coming to the Platform;
• Search terms you have looked up and results you selected;
• How long you visited the Platform and which services and features you used; and
• Your purchase or engagement history.

We may also collect aggregated, de-identified, or public information to improve the quality of our products and services.

Rocket Results uses the information we collect, including your Personal Information, for purposes such as:

• Providing access to the Platform, products, and services;
• Providing you with product and service information, updates, and news;
• Supporting and improving our products, services, and client experience;
• Contacting you for feedback about our products and services;
• Conducting research regarding our customer base, products, and services;
• Processing payments, invoicing, and related financial administration;
• Fulfilling and delivering orders or services you engaged through the Platform;
• Notifying you of technical updates or changes to our policies;
• Protecting ourselves and other users of the Platform;
• Enforcing or protecting our rights under this Privacy Policy and our Terms of Use; and
• Contacting you for our own marketing and promotional purposes, where you have consented to receive such communications.

We may use non-identifying information such as aggregated demographic data to analyze and improve our marketing strategy, products, and services.

We do not sell, rent, or trade your Personal Information. We do not share your Personal Information for marketing purposes with parties outside Rocket Results.

We may disclose Personal Information only in the following circumstances:

• Service providers. To trusted service providers that help us operate our business (for example, hosting, payment processing, communications, and analytics), who are contractually required to protect your information and use it only for the purposes for which it was disclosed.
• With your consent. Where you have provided express or implied consent.
• Legal obligations. Where required or permitted by Canadian law, court order, subpoena, or other lawful request by a government or regulatory authority.
• Business transactions. In connection with a proposed or actual merger, acquisition, financing, reorganization, or sale of our business or assets, subject to appropriate confidentiality and privacy protections.
• Protection of rights. To protect the rights, property, or safety of Rocket Results, our clients, or others.

We are committed to protecting Personal Information against loss, theft, misuse, unauthorized access, disclosure, copying, alteration, and destruction. Rocket Results takes reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encryption in transit using industry-standard protocols.

Nonetheless, no system, website, or method of transmission is completely secure, and we cannot guarantee absolute security. You acknowledge that: (a) we cannot guarantee that collected information will never be disclosed in a manner inconsistent with this Privacy Policy; (b) there are security and privacy limitations of the internet and wireless networks beyond our control; (c) the security, integrity, and privacy of information exchanged through the Platform cannot be fully guaranteed; and (d) such information may be intercepted or tampered with by a third party. It is your responsibility to safeguard your account password and credentials.

The Platform may contain links to other websites. Rocket Results is not responsible for the privacy practices of those websites. We encourage you to review the privacy statements of any website that collects Personal Information.

The availability of third-party websites on or through the Platform is for convenience only. We do not endorse or approve any third-party websites and make no warranties or representations as to the accuracy, adequacy, or safety of information found there. Your use of third-party websites is governed by the applicable terms and privacy policy of each such website.

Subject to applicable law, you have the right to:

• Access the Personal Information we hold about you;
• Request correction of inaccurate or incomplete information;
• Withdraw your consent to our collection, use, or disclosure of your Personal Information, subject to legal or contractual restrictions and reasonable notice;
• Request that we delete your Personal Information, subject to legal retention requirements; and
• File a complaint with the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law.

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact our Privacy Officer:

RocketResults.ai Technologies Inc.
Vaughan / Toronto Area, Ontario, Canada
Email (General): hello@rocketresults.ai
Email (Privacy & Support): support@rocketresults.ai
Phone: +1 289-807-0809
Website: rocketresults.ai